Returns & Exchanges
Hassle-free returns within 30 days. Your satisfaction is our priority.
30-Day Returns
Return any full-price item within 30 days of delivery, no questions asked.
Free Size Exchanges
Found the wrong size? We'll exchange it for free on all full-price orders.
Easy Process
Email us, get a label, send it back. Refunds processed within 5–7 business days.
How It Works
Contact Us
Email admin@toymakfashion.com with your order number and a brief reason for your return or exchange. You'll hear from us within 24 hours.
Receive Your Label
We'll email you a prepaid return shipping label. Print it out and attach it to your parcel.
Ship It Back
Package your item securely with all original tags and packaging, then drop it off at your nearest collection point.
Refund or Exchange
Once we receive and inspect your return, we'll process your refund within 5–7 business days, or dispatch your exchange immediately.
Return Eligibility
Eligible for Return
- Unworn, unwashed, and in original condition
- All tags and packaging intact
- Returned within 30 days of delivery
- Full-price items
Not Eligible
- Items marked as Final Sale
- Hygiene-sealed products that have been opened
- Items without original tags or packaging
- Items showing signs of wear, washing, or alteration