Privacy Policy

Toymak Enterprise ("Toymak", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This policy explains what information we collect when you visit toymakfashion.com or place an order, why we collect it, who we share it with, and the choices and rights you have over it.

1. Who We Are

Toymak Enterprise, United Kingdom, is the data controller responsible for your personal information. If you have any questions about this policy or how we handle your data, contact us at admin@toymakfashion.com.

2. Information We Collect

We only collect what we need to run the store, fulfil your orders, and (with your permission) keep you posted about new products.

Information you give us

• At checkout: your name, email address, phone number, and shipping address, so we can process and deliver your order.
• Your wishlist: the products you save are stored only in your own browser on your own device, not on our servers.
• First-order discount signup: your first name, last name, and email address, so we can send you your discount code and, if you'd like, news about new drops and promotions.
• When you contact us: whatever information you include in your message, so we can help you.

Information collected automatically

Like most websites, we automatically collect some technical information when you browse toymakfashion.com — your IP address, browser and device type, pages viewed, and how you arrived at the site — through privacy-conscious analytics. This helps us understand how the store is used and fix problems.

Payment information

We never see or store your full card details. Payments are handled directly by our payment processors, Stripe and Paystack, who are independently certified to the highest level of card industry security (PCI-DSS). We only receive confirmation that a payment succeeded, along with a transaction reference.

3. How We Use Your Information

• To process, fulfil, and deliver your order, and to let you track it.
• To respond to questions, requests, and support enquiries.
• To send you a discount code you've requested, and — only with your consent — occasional emails about new products, restocks, and promotions. You can unsubscribe at any time.
• To keep the store secure and prevent fraud or abuse.
• To understand how customers use the site, so we can improve it (using aggregated, non-identifying analytics wherever possible).
• To comply with our legal and tax obligations.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases: performance of a contract (fulfilling an order you've placed), consent (marketing emails and the discount-code signup), and legitimate interests (keeping the site secure and understanding how it's used). Where we rely on consent, you may withdraw it at any time.

5. Cookies

We use a small number of cookies and similar technologies — to remember what you've added to your cart or wishlist, to keep you signed out of the popup once you've seen it, and to understand site traffic through analytics. None of these are used to build advertising profiles about you. You can control or delete cookies through your browser settings at any time; doing so may affect how some features of the site work.

6. Who We Share Your Information With

We don't sell your personal information. We share it only with the trusted service providers who help us run the store, each bound to only use it for the purpose we provide it:

• Stripe and Paystack — to process payments securely.
• Resend — to deliver transactional emails, such as your discount code.
• Our hosting and analytics providers — to keep the site running and help us understand how it's used.
• Delivery couriers — your name and shipping address only, to get your order to you.

We may also disclose information where required by law, or to protect the rights, property, or safety of Toymak, our customers, or others.

7. International Transfers

Because we support both UK/international and Nigerian customers, some of your information may be processed by our payment and service providers outside the UK. Where this happens, we rely on providers who maintain appropriate safeguards, such as standard contractual clauses, to protect your information to UK GDPR standards.

8. Data Retention

We keep order information for as long as necessary to fulfil the order, handle any returns or disputes, and meet our tax and accounting obligations. If you asked us for a discount code, we keep your signup details until you ask us to delete them or unsubscribe. Your wishlist stays on your own device until you clear it yourself, and is never sent to us.

9. Your Rights

Under UK GDPR, you have the right to: access the personal data we hold about you; ask us to correct inaccurate data; ask us to delete your data; restrict or object to certain processing; receive your data in a portable format; and withdraw consent at any time where we rely on it. To exercise any of these rights, email admin@toymakfashion.com. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk if you believe we haven't handled your data properly.

10. Children's Privacy

Toymak is not directed at children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, please contact us and we'll delete it.

11. Security

We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) and access controls. No method of transmission or storage is 100% secure, but we work to keep your data protected at every step.

12. Changes to This Policy

We may update this policy from time to time as our store evolves. If we make material changes, we'll update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, reach out to us at admin@toymakfashion.com. See also our Terms of Service.